# WhatsApp delivery

Gallery links, album links, quotes, invoices, receipts and order confirmations go to your clients on WhatsApp from your studio's own WhatsApp Business number. When a message cannot go, you can send it from your phone in one tap.

## Your own number

- Connect your WhatsApp Business number with Meta's sign-up, from your studio app. Messages go from your number, not the platform's.
- The message templates are created in your WhatsApp account for you, and their review status from Meta shows in the app.
- Meta bills your business for its conversations; you add a payment method in WhatsApp Manager.

## What gets sent

- Your gallery is ready, and your gallery closes on a date.
- Pick the photos for your album, and review your album.
- Photos found by selfie search.
- A quote, an invoice, a payment receipt, a store order confirmation.
- An event reminder, and a crew member's event details.
- To you: a client has sent their picks.

## Send from my phone

Every message is in your message log with its status: queued, sent, delivered, read, skipped or failed. A WhatsApp message that was not sent has "Send from my phone": it opens WhatsApp with the recipient and the text filled in.

Sending from your own number is on the Trial, Starter, Pro and Studio plans, with a monthly allowance of messages. Skipped and failed messages do not count. Over the allowance, message packs bought from the platform carry over until they are used.

## Questions

### Can I use WhatsApp on the Starter plan?

Yes. Starter sends from your own number, with 500 messages a month.

### What happens when the monthly allowance is used up?

You can buy a message pack: 1,000 messages for ₹499 plus GST. Bought messages carry over from month to month until they are used. Without a pack, further messages are not sent and "Send from my phone" still works for each one.

### Are client replies shown in the app?

No. Replies reach your WhatsApp Business app as usual.

## See also

- [Client galleries and proofing](https://isodesk.io/features/client-galleries): Share a shoot with one link. Clients heart photos, comment and send picks up to a limit you set. Sets for each event, private sets, PIN and download control.
- [Quotes and GST invoices](https://isodesk.io/features/quotes-and-gst-invoices): Make a quote from a template and the client accepts it online. Tax invoices with SAC, CGST and SGST or IGST, numbered by financial year, with a UPI QR.
- [Pricing](https://isodesk.io/pricing): Plans in rupees for one photographer, a small or larger studio, every fee and add-on shown. Free for a year with one shop order. 30-day trial with every feature.

Page: https://isodesk.io/features/whatsapp-delivery. Updated 31/10/2026.