# Help Short answers to common questions. For anything else, reply to any email from isodesk. ## Guides by feature - [Client galleries and proofing](https://isodesk.io/features/client-galleries): Share a shoot with one link. Clients heart photos, comment and send picks up to a limit you set. Sets for each event, private sets, PIN and download control. - [Selling prints and photos](https://isodesk.io/features/selling-prints-and-photos): Give some photos free and sell the rest as premium, watermarked until bought. Your own price sheet on every gallery: photos, prints, canvases and albums. Buyers pay by UPI, or online through Razorpay. - [WhatsApp delivery](https://isodesk.io/features/whatsapp-delivery): Gallery links, album links, quotes, invoices and receipts go to clients on WhatsApp from your studio's own number, with a monthly allowance on each plan. - [Quotes and GST invoices](https://isodesk.io/features/quotes-and-gst-invoices): Make a quote from a template and the client accepts it online. Tax invoices with SAC, CGST and SGST or IGST, numbered by financial year, with a UPI QR. ## Questions ### How do I sign in? Enter your email and we send a sign-in link. It works once, for 15 minutes. There are no passwords. ### How do I add my team? In Team, invite each person by email with a role. An invite lasts 7 days and holds a seat until it is accepted, cancelled or expires. ### Can I upload iPhone photos? Yes. HEIC photos are turned into JPEG in the browser before upload. The converted photo has no camera details, so it has no "taken at" time. ### How big can a photo be? Up to 80 MB for studio uploads and 25 MB for guest uploads. ### How do I get the client's picks into Lightroom? In the gallery's Picks view, press Copy for a list. In Lightroom: Library filter, Text, Filename, Contains, and paste. The line has no file extensions, so it finds the RAW files too. ### How do I switch on selfie search? It is a setting on each gallery, on plans that include it. Switching it on measures the photos already in the gallery; switching it off deletes the face data. ### How do I connect WhatsApp? In WhatsApp and email, press Connect WhatsApp and finish Meta's sign-up for your business number. Then add a payment method in WhatsApp Manager. The owner or an admin can do this. ### How are invoice numbers made? PREFIX/2026-27/0001: a new series every 1 April, separate for quotes, invoices and credit notes, with no gaps. A draft has no number until it is issued. ### How do buyers pay for store orders? By UPI to your UPI id (you mark the order paid), or online on your own Razorpay keys, or on our keys once your payout account is active and we have switched them on. ### How do I set up store payouts? In Store payouts, enter your business details, PAN, a contact person and your bank account. They are sent to Razorpay, which checks them and then pays your share of online orders to your bank. ### Does culling change my client gallery? Only when you press "Hide rejects from the client gallery". "Show all again" shows every photo of the gallery again. ## See also - [Guides](https://isodesk.io/guides): Step-by-step guides for studios using isodesk: WhatsApp galleries, GST receipts for advances, free and premium photos, payment schedules and selfie search. - [Pricing](https://isodesk.io/pricing): Plans in rupees for one photographer, a small or larger studio, every fee and add-on shown. Free for a year with one shop order. 30-day trial with every feature. - [AI and your data](https://isodesk.io/ai): Where each AI feature runs and what it sends: culling and selfie search on our servers; help, chat and card wording as text to Anthropic; AI pictures to Google. - [Privacy policy](https://isodesk.io/privacy): What the platform collects from studios, crew, clients and guests, why, who else handles it, how long it is kept, and your rights under the DPDP Act 2023. Page: https://isodesk.io/help. Updated 31/10/2026.