# Terms of service

> **Draft: to be reviewed by a lawyer before launch.**

The terms between isodesk and a studio that uses it.

## The service

Client galleries and proofing, albums, a store for prints and downloads, selfie search, messages on WhatsApp and email, a CRM, quotes and GST invoices, automatic culling and a public studio page, as described on the feature pages.

## Accounts and team

- Sign-in is by a link sent to your email. Keep access to that email safe.
- Each studio has one owner. The owner and admins invite members and choose their roles.

## Plans, trial and GST

- The trial lasts 30 days with every feature.
- Plan prices are in rupees and exclude GST. Prices may change.
- \[Billing cycle and renewal: to be decided.\]
- After the trial ends, or when a plan is cancelled or its payment stops, the studio is read-only. Your clients can still open their galleries.

## Storage and your files

- A plan includes a set amount of storage. Over that amount, new uploads stop until you are under the limit.
- If a studio is read-only because the trial ended, the plan was cancelled, the plan stopped after Razorpay's retries of a payment ended, or a free plan ended, or if it is over its storage limit, we delete the original files 90 days after that day. Over the limit, we delete only enough to get back under it.
- Before that, we email the studio owner when the 90 days start and again at 45, 60, 83 and 89 days, with the date, the size and how to keep the files. The app shows the same notice on every visit.
- Paying, or getting back under the limit, stops the 90 days.
- We never delete an original that a client has paid for through the store, or one behind a print, canvas or album order that is not finished.
- The smaller web sizes stay, so the gallery link keeps working. Photos whose originals are deleted are no longer sold in the store. Deleted originals cannot be restored.

## Your photos and your clients

- You own your photos. You let us store, resize, watermark and show them to the people you share them with, only to run the service.
- You need the rights to the photos you upload, and the consent of your clients for what you do with them, including selfie search.
- Your quotes and invoices are yours: you are responsible for their GST rates, SAC codes and place of supply.

## The store and payouts

- You are the seller of what your store sells, and you set the prices, make and ship the orders, and handle returns.
- Online payments are collected by the platform through Razorpay; the platform keeps its fee and Razorpay pays your share to your bank account through Razorpay Route.
- Razorpay's own terms apply to your linked account.

## WhatsApp

Messages go from your own WhatsApp Business number under Meta's terms and policies, and Meta bills your business for its conversations.

## Acceptable use

No unlawful content, no content you have no right to share, no spam through the platform's messages, and no attempts to break into other studios' data.

## To be completed

\[Availability, suspension and termination, export of data on leaving, limitation of liability, indemnity, governing law (India) and the courts of \[city\].\]

## See also

- [Privacy policy](https://isodesk.io/privacy): What the platform collects from studios, crew, clients and guests, why, who else handles it, how long it is kept, and your rights under the DPDP Act 2023.
- [Refund policy](https://isodesk.io/refund-policy): Draft refund and cancellation policy for plan fees, and how refunds work for prints and downloads bought from a studio's gallery.
- [Pricing](https://isodesk.io/pricing): Plans in rupees for one photographer, a small or larger studio, every fee and add-on shown. Free for a year with one shop order. 30-day trial with every feature.

Page: https://isodesk.io/terms. Updated 31/10/2026.