WhatsApp delivery

Gallery links, album links, quotes, invoices, receipts and order confirmations go to your clients on WhatsApp from your studio's own WhatsApp Business number. When a message cannot go, you can send it from your phone in one tap.

Start the 30-day trial

No card needed. Every feature during the trial.

Sample

Lens and Light Studios

+91 90000 00000, the studio's own number

Your gallery is ready, Ananya Rao. Pick your favourites.Open the gallery16/02/2027
Payment received: ₹3,13,000. Your receipt is attached.18/02/2027

Your own number

  • Connect your WhatsApp Business number with Meta's sign-up, from your studio app. Messages go from your number, not the platform's.
  • The message templates are created in your WhatsApp account for you, and their review status from Meta shows in the app.
  • Meta bills your business for its conversations; you add a payment method in WhatsApp Manager.

What gets sent

  • Your gallery is ready, and your gallery closes on a date.
  • Pick the photos for your album, and review your album.
  • Photos found by selfie search.
  • A quote, an invoice, a payment receipt, a store order confirmation.
  • An event reminder, and a crew member's event details.
  • To you: a client has sent their picks.

Send from my phone

Every message is in your message log with its status: queued, sent, delivered, read, skipped or failed. A WhatsApp message that was not sent has "Send from my phone": it opens WhatsApp with the recipient and the text filled in.

Sending from your own number is on the Trial, Starter, Pro and Studio plans, with a monthly allowance of messages. Skipped and failed messages do not count. Over the allowance, message packs bought from the platform carry over until they are used.

Questions

Can I use WhatsApp on the Starter plan?

Yes. Starter sends from your own number, with 500 messages a month.

What happens when the monthly allowance is used up?

You can buy a message pack: 1,000 messages for ₹499 plus GST. Bought messages carry over from month to month until they are used. Without a pack, further messages are not sent and "Send from my phone" still works for each one.

Are client replies shown in the app?

No. Replies reach your WhatsApp Business app as usual.

See also

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Updated 31/10/2026 · Markdown version